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The Global Search is located at the top of your instance. Refer back to the Next Experience Unified Navigation lesson for more information.

Dashboards

A dashboard is a custom arrangement of widgets and enables you to display multiple performance analytics and reporting on a single screen. If you have access to the dashboard, you can share it with multiple users. Navigate to Self Service > Dashboards or All > Platform Analytics > Library > Dashboards to view the different dashboards in your instance.

Example: Incident Overview dashboard

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VISUAL TASK BOARD - THEORY 

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All Incidents filtered so that the 'Assignment group' and 'Assigned to' fields are not empty

  1. 1
  2. Title bar: Displays the list title and view name (when not on the default view), as well as search list values. The filter icon allows you to create custom filters on your list. The gear icon allows you to personalize the list. 
  3. 2
  4. Breadcrumbs: Offers a quick form of filter navigation. Breadcrumbs are created by using the condition builder to apply filters to a list (see next lesson, "Filters and Tags").
  5. 3
  6. Column header search: Provides a search within a specific column.
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  8. Column headers: Displays the title (field on a form) of the column.
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  10. Field values: Right-click on a field value to access additional actions. 

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Thiis is called slush  Bucket

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